Had an iphone 6s screen repair and battery replacement done. The battery that was replaced started expanding after 2 months. Had it replaced again under warranty. A pleasure to deal with and would recommend.
Mayav Patel 11/26/2019
I am totally impressed with the service from this company. For a start, they call back and follow up on issues when they say they will. They managed to fix two iPads with minor problems within a couple days. Clement kindly provided my insurance company with a comprehensive damage report for the third iPad. Which has led to a successful claim. Thanks folks!
ian tyndale-biscoe 11/15/2019
Smartphone ER provided the most professional, efficient and fair service I have ever experienced at a mobile phone repair shop.
Bronwen is a friendly, polite and informative consultant who provided clear and simple explanations to the issues I was experiencing with my iPhone, and further kept me up to date during each step of the speedy repair process.
The team are completely transparent in regards to the fault of the device, it's remedy and seek to solve the situation as quickly and cost-effectively as possible, going the extra mile to do so.
Smartphone ER provide a clear, fair and honest service with a genuine interest in excellent customer service, behaviour which is extremely rare and must be commended.
I highly recommend Smartphone ER, and without a doubt will continue to utilise their unique services in the future.
David Plastow 10/29/2019
I have just had my phone fixed at Smartphone ER. They were spot on about what was wrong and had it fixed for me within 40 min. Prompt and reliable service and their pricing was excellent and affordable. I will definitely be using them from now on!