Took my phone in after an OTA update went wrong. Dropped it off after 4pm the day before, collected this morning before 12pm. Awesome turnaround and in contact all the time. Thanks for the service.
Leor Williams November 10, 2023
Excellent service received. Fast reliable and efficient. I took my watch in for repair and in no time the parts arrived.
The repair was done in less than 2 hrs. What I truly appreciated was that they used OEM parts to do the repair. No skimping on quality.
Cheryl C November 1, 2023
I dropped my iPhone a few days ago and the cameras at the back cracked. After chatting to Patrick, I received a quotation within 5 minutes, which was followed up with a call, informing me that they deal with insurance claims. I contacted my insurance, on Friday morning, and in no time did Smartphone ER contact me to say they have the claim number. They scheduled an appointment for their MOBILE unit to come to my office to repair my phone. The appointment was scheduled for 09:30 this morning. The mobile unit arrived (ahead of schedule), and the super friendly technician took my phone into the fully equipped mobile workshop. About 30 minutes later my phone was repaired, with the complete back replaced, phone tested and all working 100%. I can highly recommend Patrick and his team from Smartphone ER. The service was world-class. Thanks to Patrick and his professional team. It is really nice to deal with such a great company. It is also worth a mention that all parts used are original Apple parts, so there is no compromise when it comes to quality.
Jeandré Lennox October 9, 2023
I highly recommend Smartphone ER, they fixed my cracked screen in a couple of hours and my phone is as good as new!! Wonderful service, thank you very much.
Theresa Beetge September 8, 2023
When I took my phone to SmartPhone ER, I was pleasantly surprised by the professionalism of the Consultant, Jade De Monk. He listened to my problem and told me that the phone can and will be fixed within 2 hours. I was contacted less than an hour later to collect my phone that was fixed. The price for repairs was absolutely, incredible low. What an incredible experience to visit SmartPhone ER. They are GREAT!!!!