The team demonstrated exceptional professionalism, attention to detail, and a commitment to excellence.The communication letting me know the process and progress steps were spot on.The technicians were highly skilled. Thank you to all staff involved in restoring my mobile device.

Had such great friendly and most helpful staff Zach with his knowledge,and definately has the correct customer service approach,highly recommend them if you have any phone issues,it's like a breath of fresh air amazing!!!

I was early to drop an item but was promptly & professionally attended to by Zach. The check-in was smooth & easy. Zach promised he would call me during the day. Two hours later he called which I could not believe & I collected much later in the day. It's been a while since I've been impressed with service levels in Cape Town BUT Zach / Smartphone ER blew my socks off. I neglected to mention that each & every staff member entering greeted which was wonderful. I'll going forward make Smartphone ER a favorite for related repairs. I HIGHLY RECOMMEND.

Dearest Smartphone ER Westlake - Thank you for your great service. Your staff have been so efficient. I cracked my cellphone screen last week friday. Got a quotation on Monday, new screen (lcd) was ordered and fitted by Tuesday, collected cellphone and all in working order. Thank you Zachary for going the extra mile, you really made a difference to my experience with Smartsphone ER. You are an asset for Smartphone ER and adding alot of value ! I will have you guys on speed dial 🙂 Thank you - Debbie Spowart