We are Samsung authorised!
Book a same-day repairWe are an authorised Samsung customer service centre only using genuine Samsung parts.
We are Tecno authorised
Book a same-day repairWe are the only official repair agent in Cape Town for Tecno mobile devices
Oppo Care
Book a same-day repairWe are an authorised Oppo customer service centre only using genuine Oppo parts.
Emergency smartphone repairs
Book a same-day repairSame-day service and unbeatable pricing on cracked screens and cell phone repairs.
Emergency? We come to you!
Book an emergency repairWe will come to your home or business (within 8kms of a service centre) and will fix your device on-site!
Backed by all major insurers
Book a same-day repairContact us now for a competitive quote on fixing your device.
We are also Hisense authorised!
Book a same-day repairWe are an authorised Hisense customer service centre.
Latest reviews
I had a fantastic experience with Smartphone ER. My phone screen died, and I needed it fixed quickly. They were able to replace the screen within a few hours, and the quality of the repair is excellent. The staff were friendly and knowledgeable, explaining the process and cost upfront. I'm so impressed with their service and would definitely recommend them to anyone needing fast and reliable cellphone repairs.
Thorne van de Merwe
July 12, 2024The team demonstrated exceptional professionalism, attention to detail, and a commitment to excellence.The communication letting me know the process and progress steps were spot on.The technicians were highly skilled. Thank you to all staff involved in restoring my mobile device.
Jean.luc Lestrade
July 3, 2024I was early to drop an item but was promptly & professionally attended to by Zach. The check-in was smooth & easy. Zach promised he would call me during the day. Two hours later he called which I could not believe & I collected much later in the day. It's been a while since I've been impressed with service levels in Cape Town BUT Zach / Smartphone ER blew my socks off. I neglected to mention that each & every staff member entering greeted which was wonderful. I'll going forward make Smartphone ER a favorite for related repairs. I HIGHLY RECOMMEND.
ARNELL BOTHA
May 25, 2024Dearest Smartphone ER Westlake - Thank you for your great service. Your staff have been so efficient. I cracked my cellphone screen last week friday. Got a quotation on Monday, new screen (lcd) was ordered and fitted by Tuesday, collected cellphone and all in working order. Thank you Zachary for going the extra mile, you really made a difference to my experience with Smartsphone ER. You are an asset for Smartphone ER and adding alot of value ! I will have you guys on speed dial 🙂 Thank you - Debbie Spowart
Debbie Spowart
May 22, 2024**Review:** I recently had my difficult smartphone issue handled at SMARTPHONEER and am impressed with the service. The team was/is professional, courteous, and went above and beyond to resolve my complex issue. They tailored according to the need after some careful patient listening. Special thanks to all involved there for their dedication, respect and kindness. The support from SMARTPHONEER made a challenging situation much easier. My phone is as a result of their attention now refurbished to new. Highly recommend! 5 stars!
Matthew Gray
May 17, 2024
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