The Demand for Smartwatch Repairs

The Rising Demand for Smartwatch Repairs:
Meeting the Needs of Today’s Tech-Savvy Consumers

In an era defined by technological innovation, the smartwatch has appeared as a quintessential gadget, seamlessly blending style with functionality. From tracking health metrics to receiving notifications on the go, these compact devices have become an indispensable part of daily life for millions worldwide. However, like any electronic device, smartwatches are not immune to wear and tear, often requiring repairs to restore their full functionality.

SmartWatch Repairs

Apple Watch Repairs

Enter Smartphone ER, your one-stop destination for smartwatch repairs, catering to the needs of today’s tech-savvy consumers. Renowned for its expertise in mobile phone and laptop repairs, Smartphone ER has expanded its services to include smartwatches, recognising the growing demand for specialised repair solutions in this segment. As more consumers embrace wearable technology, the need for reliable repair services becomes increasingly clear. Whether it’s a cracked screen, malfunctioning sensors, or battery issues, Smartphone ER offers comprehensive repair solutions to address a myriad of smartwatch-related issues.

SmartWatch Screen Damage:
One of the most common problems encountered with smartwatches is screen damage. Despite their compact size, smartwatch screens are susceptible to cracks and scratches due to accidental drops or impacts. Smartphone ER employs skilled technicians equipped with the latest tools and techniques to efficiently repair or replace damaged screens, restoring the device’s sleek appearance and touchscreen functionality. With a commitment to quality and precision, customers can trust Smartphone ER to deliver superior results, ensuring their smartwatch looks and performs like new.

SmartWatch Sensor-related Issues:
Moreover, smartwatches rely on a complex array of sensors and components to deliver a wide range of features, including heart rate monitoring, GPS tracking, and sleep analysis. When these sensors fail or show erratic behaviour, it can significantly impair the device’s functionality and user experience. Smartphone ER specialises in diagnosing and repairing sensor-related issues, employing meticulous attention to detail to identify and rectify underlying faults. By using their technical ability, Smartphone ER ensures that customers can fully utilise their smartwatch’s capabilities without compromise.

Battery Problems On A SmartWatch:
Battery degradation is another prevalent issue faced by smartwatch owners, resulting in diminished performance and reduced battery life over time. Whether due to aging or improper usage habits, a failing battery can make the device virtually unusable. Smartphone ER offers prompt battery replacement services, using high-quality replacement components to restore the smartwatch’s power and longevity. With quick turnaround times and competitive pricing, Smartphone ER makes it convenient for customers to extend the lifespan of their smartwatches without breaking the bank.

Software SmartWatch Issues:
Beyond hardware repairs, Smartphone ER also addresses software-related issues that may plague smartwatches, such as firmware glitches, connectivity problems, and software crashes. Through comprehensive diagnostic procedures and software troubleshooting techniques, their technicians can find and resolve software issues efficiently, ensuring best performance and reliability. Whether it’s updating firmware, reinstalling software, or troubleshooting connectivity issues, Smartphone ER provides tailored solutions to keep smartwatches running smoothly.
Furthermore, Smartphone ER emphasises customer satisfaction and convenience, offering flexible repair options to suit diverse needs. From walk-in appointments to mail-in repairs and onsite service options, customers can choose the most convenient method to get their smartwatch repaired. With a commitment to transparency and integrity, Smartphone ER provides upfront pricing estimates and warranty-backed repairs, giving customers peace of mind knowing their devices are in trusted hands.

The demand for smartwatch repairs is on the rise, driven by the increasing adoption of wearable technology and the need to prolong device lifespan. Smartphone ER stands at the forefront of this burgeoning industry, offering expert repair services tailored to the unique needs of smartwatch users. With a focus on quality, reliability, and customer satisfaction, Smartphone ER ensures that smartwatch owners can continue to enjoy their devices to the fullest, backed by comprehensive repair solutions they can trust.

For all your smartwatch repair needs, book in your SmartWatch or device at our dedicated bookin page and experience unparalleled service excellence.

Smartphone ER iPhone 15

Unveiling the iPhone 15

The Future is Here: Unveiling the iPhone 15

In the fast-paced world of technology, Apple continues to push the boundaries of innovation, captivating the world with each new iteration of their iconic iPhone. The iPhone 15 is no exception.

Packed with groundbreaking features and improvements, it’s set to redefine our expectations of what a smartphone can be. In this blog post, we’ll take an in-depth look at the new offerings and improvements that make the iPhone 15 a game-changer.

Apple iPhone Design Evolution
Apple has always been synonymous with sleek and elegant design, and the iPhone 15 takes this legacy to the next level. The device boasts a strikingly slim profile with a ceramic back that not only adds to its aesthetic appeal but also enhances durability. The reduced bezels provide an immersive visual experience, making the screen seem larger than ever before.

Display Technology
The iPhone 15 features a stunning ProMotion XDR display with a 120Hz refresh rate, delivering smoother scrolling and more responsive touch interactions. With a resolution that rivals professional monitors, this display offers unparalleled clarity and colour accuracy, making it ideal for both everyday use and creative tasks.

Performance Boost
Under the hood, the iPhone 15 is powered by the A16 Bionic chip, a marvel of engineering that ensures lightning-fast performance and energy efficiency. Whether you’re multitasking, gaming, or editing videos, this chip can handle it all with ease, setting new benchmarks for smartphone processing power.

iPhone Camera Innovations
Apple’s dedication to photography excellence continues with the iPhone 15. The upgraded camera system includes a 108MP primary sensor, allowing you to capture stunningly detailed photos and videos, even in low light conditions. The new AI-powered image processing algorithms enhance image quality, ensuring your memories are preserved in their best possible form.
The ProRAW and ProRes video recording capabilities bring professional-grade photography and videography to your fingertips, allowing for greater creative control and flexibility.

5G Connectivity
The iPhone 15 fully embraces the 5G era, offering faster download and upload speeds, lower latency, and improved network stability. Whether you’re streaming 4K content, participating in high-definition video calls, or downloading large files on the go, the iPhone 15 ensures a seamless and fast connection.

Enhanced Security
Apple takes user privacy and security seriously, and the iPhone 15 continues to build on this commitment. The device introduces advanced facial recognition technology, making Face ID even faster and more secure. Additionally, it includes a hardware-based Secure Enclave for storing sensitive data, ensuring your personal information remains protected.

Extended iPhone Battery Life
Despite its impressive performance capabilities, the iPhone 15 manages to extend battery life. The optimized hardware and software work together to maximize efficiency, giving you more hours of use on a single charge. This improvement is especially beneficial for users who rely on their smartphones throughout the day.

Sustainable Materials
Apple is actively working to reduce its environmental footprint, and the iPhone 15 reflects this commitment. The device is constructed using recycled and responsibly sourced materials, and its energy-efficient design helps lower carbon emissions during production and usage. It’s a step towards a more sustainable future.

iPhone 15 USB-C Port
Perhaps the most significant change for the lineup is a move from the Lightning port that has been present on every iPhone for over a decade to a USB-C port, although data transfers on these models remain at the same USB 2.0 speeds that were available with Lightning. This transition brings the iPhone 15 in line with other modern devices, offering faster charging and greater compatibility with a wider range of accessories.

iOS 16
Alongside the iPhone 15, Apple also introduces iOS 16, offering a refreshed user interface, new customization options, and enhanced privacy features. With this update, you’ll have more control over your device and the data it shares, ensuring a safer and more personalized experience.

MagSafe Ecosystem
The iPhone 15 continues to support the MagSafe ecosystem, which includes a range of accessories such as MagSafe chargers, cases, and wallets. These magnetic attachments make it easy to customize and expand the capabilities of your iPhone 15, from wireless charging to convenient card storage.

In Conclusion
The iPhone 15 is a testament to Apple’s unwavering dedication to innovation and excellence. With its stunning design, breathtaking display, and powerful performance, it sets a new standard for what a smartphone can achieve. From capturing cherished memories with its advanced camera system to staying connected with lightning-fast 5G, the iPhone 15 is a technological marvel that leaves no stone unturned.

Furthermore, Apple’s commitment to sustainability and user privacy ensures that you can enjoy the iPhone 15 with peace of mind, knowing that you’re contributing to a more responsible and secure digital future.

Did you know that Smartphone ER is a partner of the Apple IRP programme? This means that our clients have access to official Apple repair training, genuine parts, and are listed as recognised providers, ensuring high-quality and authorised repairs for Apple devices. This provides clients with confidence in the quality and reliability of the repair services they receive.

Ready to book your Apple iPhone in with us? Let us get it fixed!

Evolution of smartphones

The Evolution of Smartphone Design

Smartphone Design:

From Brick to Infinity Displays

In the blink of an eye, smartphones have transitioned from being bulky communication tools to sleek, pocket-sized powerhouses.

The journey of smartphone design has been marked by revolutionary leaps, transforming the way we interact with technology and with each other. From the early days of brick-like devices to the stunning infinity displays we now adore, let’s embark on a visual and technological odyssey through the evolution of smartphone design.

The Brick Age: Form Follows Function
Cast your mind back to the late 20th century. The dawn of the mobile phone era saw devices that were hefty and utilitarian, prioritizing functionality over aesthetics. The iconic “brick” phones were equipped with antennas, physical keypads, and monochromatic screens. Brands like Motorola, Nokia, and Ericsson ruled the roost, shaping the landscape of communication technology.

Enter the Touchscreen Revolution: Apple’s Game-Changing iPhone
In 2007, Apple introduced a game-changer with the iPhone. The touchscreen interface redefined how we interacted with our phones. The sleek device eliminated the need for physical keyboards and ushered in the era of minimalism in design. Other brands quickly followed suit, and touchscreen smartphones became the new norm.

The Era of Bigger Screens and Smaller Bezels
As technology advanced, so did the aesthetics of smartphones. Brands like Samsung and LG started pushing the boundaries of screen size, introducing devices with larger displays. This paved the way for the “phablet” trend – smartphones that were a fusion of phones and tablets. Yet, it wasn’t until the introduction of the Samsung Galaxy S8 and its infinity display that the concept of bezel-less phones took center stage.

Notches and Punch-Holes: Innovations Amid Constraints
Apple’s iPhone X marked the birth of the “notch” design – a cutout at the top of the screen housing sensors and cameras. This design decision, while controversial, pushed the boundaries of screen-to-body ratios. Other brands, such as OnePlus and Huawei, adopted similar designs, sparking a trend. As an alternative, some brands embraced the punch-hole design, placing the front camera within a small cutout on the display.

The Race for Foldable and Rollable Screens
In the pursuit of innovation, brands like Samsung and Huawei introduced foldable smartphones. These devices aimed to bridge the gap between smartphones and tablets by providing larger screens that could fold into more compact forms. Additionally, LG unveiled a concept of a rollable smartphone – a device with a screen that could extend and retract as needed. While these concepts are still in their infancy, they hint at the exciting possibilities for the future of smartphone design.

How Smartphone ER Can Assist You
As smartphone design continues to evolve, so do the challenges that users face. Whether it’s a cracked screen on your vintage Nokia or a software glitch on your cutting-edge foldable device, Smartphone ER is here to assist. Our team of expert technicians is well-versed in a wide range of brands, including Apple, Samsung, Huawei, LG, Nokia, and more.

We understand the intricate designs of various brands and models, ensuring that your device is in capable hands. With our expertise, you can trust that your smartphone will be restored to its optimal functionality and aesthetic appeal.

For more information on our services, email us at or you can book in your device online at our book in page.

A Fusion of Art and Technology
The evolution of smartphone design is a testament to the fusion of art and technology. From the days of cumbersome bricks to the elegance of infinity displays, each era has left its mark on our digital lives. As brands continue to push the boundaries, Smartphone ER remains dedicated to helping you navigate the ever-changing landscape of smartphone design, ensuring that your device stays as visually appealing as it is technologically advanced. The journey of design is far from over – with every innovation, we’re reminded that the future is just a touch away.

The Importance of Cellphone Insurance

The Importance of Cellphone Insurance

In the modern era, cellphones have seamlessly integrated into our everyday routines, playing multifaceted roles beyond mere communication devices.

These compact technological wonders have become indispensable companions, storing our cherished memories, providing access to a vast digital realm, and serving as our personal assistants. However, their vulnerability to accidents, theft, and damage necessitates the importance of cellphone insurance. Among the various options available, Misure stands out as a reliable and customer-centric choice, offering comprehensive coverage and a seamless insurance experience.

In this article, we will explore the significance of cellphone insurance and delve into the reasons why Misure is the ideal option for safeguarding your valuable device.

Importance of Cellphone Insurance:

Financial Protection:
Cellphones are valuable assets that come with a significant price tag. Accidental damage, loss, or theft can result in substantial financial losses. Cellphone insurance acts as a safety net by covering the costs of repair or replacement, ensuring you don’t have to bear the burden of the full expense.

Comprehensive Coverage:
Cellphone insurance provides coverage against a wide range of risks, including accidental damage, liquid damage, theft, loss, and mechanical breakdowns. With a comprehensive insurance policy, you can rest assured that your cellphone is protected from various unforeseen circumstances.

Peace of Mind:
Knowing that your cellphone is insured brings peace of mind. Whether you accidentally drop your phone or lose it during travel, you can be confident that you have the necessary coverage to address the situation. This allows you to enjoy your device without constant worry, knowing that you have a reliable insurance plan in place.

Prompt Replacement or Repair:
Cellphone insurance ensures that you can quickly get your device repaired or replaced in the event of damage or theft. This minimizes downtime and inconvenience, allowing you to stay connected and productive without delays.

Advantages of Choosing Misure for Cellphone Insurance:

Comprehensive Coverage Plans:
Misure offers customizable coverage plans from as little as R40 per month, tailored to meet various needs and budgets. Their insurance policies encompass accidental damage, liquid damage, theft, loss, and mechanical breakdowns. With flexible options, you can choose a plan that suits your requirements, ensuring comprehensive protection for your cellphone.

Streamlined Claim Process:
Misure understands the importance of a smooth and hassle-free claim process. They have developed a user-friendly online platform that simplifies claim submissions and enables transparent communication. This ensures that customers can receive prompt assistance when they need it most.

Efficient Repairs and Replacements:
Misure, in conjunction with Smartphone ER ensures quick and efficient repairs or replacements for damaged or stolen devices. By minimizing downtime, Misure enables you to get back to using your cellphone as soon as possible.

Added Benefits and Customer Support:
Misure goes beyond basic coverage by offering additional benefits and value-added services. These may include extended warranties, data recovery, and temporary loan devices while your claim is being processed. Moreover, their dedicated support team is readily available to assist with any queries or concerns, emphasizing their commitment to customer satisfaction.


Cellphone insurance is an essential investment in protecting your valuable device from unforeseen events. By choosing Misure for your cellphone insurance needs, you can enjoy peace of mind, knowing that your device is safeguarded and that you have a trustworthy partner to rely on in times of need.

*Misure Brokers is an authorised Financial Services Provider FSP 49325

The Right To Repair

What Is The Right To Repair?

The right to repair movement is an advocacy movement that focuses on the right of consumers to have access to repair information, tools, and parts for the products they own. It aims to challenge the practices of manufacturers that limit or restrict repairs, particularly in the context of electronic devices like smartphones, laptops, and other consumer electronics.

The movement asserts that consumers should have the ability to repair their devices themselves or choose independent repair shops without voiding warranties or facing other consequences imposed by manufacturers. It argues that repairing and extending the lifespan of products is not only beneficial for consumers but also for the environment by reducing electronic waste.

Key Points with The Right To Repair:

Repair Documentation and Resources:
Advocates argue that manufacturers should provide consumers, repair technicians, and independent repair businesses with access to repair manuals, diagnostic tools, service schematics, and other relevant information needed to effectively repair devices.

Availability of Spare Parts:

    • The right to repair movement emphasizes the importance of manufacturers making smartphone spare parts available to consumers and

independent repair shops

    . This includes providing access to authentic parts at a fair price.

Software Locks and Digital Rights Management (DRM):

    Some manufacturers use software locks or digital rights management techniques to prevent third-party repairs or restrict the use of aftermarket parts. The movement opposes such practices and advocates for regulations that prevent manufacturers from implementing these restrictions.

Warranty Voiding:

    The right to repair movement argues that manufacturers should not void warranties solely based on the use of third-party repairs or modifications, as long as those repairs do not directly cause the issue being addressed.

Legislative Efforts:

    The movement has gained traction in various regions, leading to legislative initiatives that aim to enforce the right to repair. These initiatives propose laws that require manufacturers to provide access to repair information, tools, and parts to consumers and independent repair businesses.

The right to repair movement has garnered support from consumer rights advocates, independent repair businesses, environmentalists, and individuals concerned about the impact of electronic waste. On the other hand, manufacturers have expressed concerns about safety, intellectual property, and product integrity as reasons for limiting repairs.

Are there Right To Repair laws in South Africa or any future legislation planned?

SA Right To Repair

    South Africa has consumer protection laws that provide certain rights to consumers in relation to faulty or defective products. The Consumer Protection Act of 2008 (CPA) is the primary legislation governing consumer rights in South Africa. The CPA establishes certain guarantees for consumers regarding the quality, safety, and usability of goods. It allows consumers to request repairs, replacements, or refunds for products that do not meet these guarantees.

While the CPA does not explicitly address the right to repair, it does protect consumers’ rights to have faulty products repaired or replaced under certain circumstances. Consumers have the right to return defective products to the supplier within six months of purchase, and the supplier is responsible for repairing or replacing the item. After six months, consumers may still be entitled to repairs or replacements, but the onus may shift to the consumer to prove that the defect existed at the time of purchase.

It’s worth noting that the South African government has shown an interest in promoting repairability and sustainability. In 2020, the Department of Trade, Industry, and Competition launched a policy directive for the implementation of the Circular Economy in South Africa, which aims to promote sustainable production and consumption practices. While this policy directive does not specifically address the right to repair, it aligns with the principles of extending product lifespans and reducing waste.

Smartphone ER The Right To Repair

For more information on our services, email us at or you can book in your device online at our book in page.

accredited cellphone repair centre

Why should I use an accredited cellphone repair and service centre

Why it’s important to only use an accredited and reputable mobile device service centre

In today’s world, cellphones have become an essential part of our lives. They have replaced several other devices such as cameras, music players, and even computers. With so much reliance on mobile phones, it is inevitable that they will face some issues at some point. When this happens, it is important to take your phone to a reputable mobile repair centre.
In this article, we will discuss the importance of going to an accredited smartphone repair centre and the risks involved in going to a less reputable one.

Expertise and Knowledge:

One of the primary benefits of going to a reputable mobile repair centre is that they have skilled and trained technicians who have years of experience in fixing mobile phones. They have in-depth knowledge of various mobile phone models, their components, and how to fix issues related to them. They are also equipped with the latest tools and equipment to diagnose and repair any issue with your phone. By going to a reputable mobile repair centre, you can be assured that your phone is in good hands.

Quality of Service:

Another important aspect of going to a reputable mobile repair centre is the quality of service they offer. They use high-quality components and cellphone spare parts when repairing your phone. These components are genuine and sourced from authorized suppliers. They also follow strict quality control measures to ensure that the repair work is carried out to the highest standard. This means that your phone will be repaired to the same level of quality as when it was new.


Most reputable mobile repair centres offer a warranty on the repair work they carry out. This means that if your phone develops the same issue within the warranty period, they will fix it for free. This provides peace of mind and shows that the repair centre is confident in the quality of their work. Also, once the device has been repaired any remaining manufacturer warranty will be reinstated, but this only happens if you’re using an accredited repair center for the make and model of your device.


Cellphones contain several components that can be dangerous if mishandled. For example, the battery can explode if not handled properly. Reputable and accredited mobile repair centres take safety seriously and follow strict safety guidelines when repairing phones. They also use appropriate safety equipment and tools to ensure that both you and your phone are safe.

Data Privacy:

Cellphones contain a lot of personal and sensitive data. When you take your phone for repair, it is important that this data is not compromised. Reputable mobile repair centres have strict data privacy policies in place to ensure that your data is safe and secure. They also use the latest data recovery tools to ensure that none of your data is lost during the repair process.


While it may be tempting to go to a less reputable mobile repair centre because of the lower cost, it can end up costing you more in the long run. These repair centres may use low-quality components that can cause more damage to your phone or may not fix the issue completely. This means that you will have to take your phone for repair again, which will end up costing you more money. Going to a reputable mobile repair centre may seem expensive, but it is worth it in the long run as you can be assured that the repair work will be carried out to a high standard.


Reputable accredited cellphone repair centres have a reputation to uphold. They understand the importance of customer satisfaction and will go above and beyond to ensure that their customers are happy with their service. They also have a track record of providing high-quality repairs, which is why they have a loyal customer base. Going to a less reputable mobile repair centre can damage your phone and your reputation.

In conclusion, going to a reputable and accredited mobile repair centre is important as it ensures that your phone is in good hands. They have skilled technicians, offer high-quality service, provide a warranty on their work, prioritise safety and data privacy, and have a good reputation.

The team at Smartphone ER has over two decades of experience which means we can identify and fix almost any problem. Operating within an ethical culture, we aim to provide the best customer service and affordability in our offerings. We are also accredited service providers to most international brands including Samsung, Apple, Nokia, Oppo, Vivo, Tecno, Hisense and Huawei.

For more information on our services, email us at or you can book in your device online at our book in page.

Smart Audio Glasses

Rokit Eye Q Solos Smart Audio Glasses

Rokit Smart Audio Glasses – Discover a new sense of freedom

Every now and then, a new device gets introduced to the market that we get very excited about. The Rokit Eye Q Solos Smart Audio Glasses are the latest products that have us feeling like kids in a candy store!

So, what exactly are they?

Well, in a nutshell, they are the perfect combination of Bluetooth and glasses. With an open-ear speaker system, Solos Bluetooth Audio glasses allow you to enjoy the world outside while talking clearly on the phone or listening to music.

In this article, we share a few of the benefits the Solos offer.

1. Replaceable Blue Light Blocking Lenses
Blue light-blocking lenses let you enjoy both clearer vision and clearer sound all at once, allowing you to watch movies and play video games with more comfort and immersion.

The glasses come with black polarized lenses, but you can change your blue light-blocking glasses to sunglasses yourself in two easy steps.

2. Enhanced Bass Effect
Solos Smart Audio Glasses have a massive 16mm speaker driver for enhanced bass. It lets you enjoy a high-quality immersive audio experience and offers high-quality sound while on calls thanks to the HD microphone.

3. Voice Control Feature
You can take calls or start listening to music by just hitting a button. With Solos, you can easily activate Siri and Google, connect to your preferred music streaming services, and ask for directions, weather, and traffic updates by speaking.

4. All-day Comfortable Wearing
The Solos Smart Audio Glasses are lightweight and comfortable, with IPX4 splash-resistant to water and sweat, so you can wear them all day, regardless of whether you’re running, walking, cycling, driving, or fishing. They will give you a fun way to enjoy life!

5. More than 5 hours of battery life
The Solo Smart Glasses’ batteries will never run out during long-use sessions. They allow you to play games, enjoy music, listen to the radio, and always take calls without interruption.

6. Classics Never Go Out Of Style
Choose a classic style that flatters all facial forms and that you’ll be able to wear for many years to come.

7. Switch Lenses and Match Your Surroundings
You can select the ideal lenses to meet your various usage conditions with the EYE Q Lenses Collection.

Smartphone ER is the only retailer for these must have smart audio glasses in South Africa. In order to buy please head on over to our secure online shop or if you have any questions then you can get in touch with us at or call us on 021 020 1150 should you want to learn more.

Meet the Rokit Eye Q Solos Smart Audio Glasses

Cell Phone Repairs and Cell Phone Insurance Policies

Our cell phones are typically our most frequently used daily items, and most of us would be lost without them should they break or be lost. But since cell phone warranties are included with the phones, is it worth spending our hard-earned cash on monthly insurance fees?

Well, if you have a cheap phone, we’d say no, but if you own an expensive smartphone, you should undoubtedly have an insurance plan in place. A single repair can easily cost several thousand Rand, not to mention what it would cost to replace it in the event of loss or theft.

It is therefore advised to choose an insurance company that works with reputable service providers like Smartphone ER, for a fast and hassle-free return of your phone.

What is cell phone insurance and what does it include?
In a nutshell, just like with any other insurance policy, you pay a premium for your coverage, and the insurer will fund repairs not covered under the manufacturer’s cell phone warranty or replacements in the event of loss.

The following items are often not covered by comprehensive cell phone insurance:

  • Wear and tear, deterioration over time, scratching, or other minor damage.
  • Any damage brought on by an electronic circuit’s failure or a battery’s failure.
  • Any problems with software and any harm caused by software, especially malicious software like computer viruses.
  • Any loss or damage brought on by negligence or carelessness; loss or damage brought on by a manufacturing flaw.

Why we are trusted by leading insurers

In addition to providing excellent customer service and pricing, Smartphone ER adheres to an ethical culture.

Evaluations and repairs can be carried out either in our workshop or on-site within a specific radius. By performing repairs rather than classifying the devices as “Beyond Economic Repair” (BER), we not only save our clients a lot of time and, more importantly, money.

You can trust that we know what we’re doing
The Smartphone ER team is led by Patrick Skeates, who has over two decades of experience delivering consumer and industry products and services.

We also have a select group of experienced team members with over 50 years of combined experience in mobile repairs and customer service, ranging from level 0 to level 5 repairs. As such, they have worked in all levels of technical environments to meet the highest standards of ISO9002 and are a valued and integral part of the company.

Services offered by Smartphone ER
In addition to restoring cracked glass screens independent of the LCD, we also offer competitively priced mobile device accessories.

One of Smartphone ER’s key competitive advantages and value propositions is that we use the OCAmaster refurbishing system, whose patented airbag lamination technology allows for a less than 1% defect rate when refurbishing screens.

Our main list of services includes:

Smartphone ER is an authorised service repair centre for the following brands:

Are you looking for a reliable and ethical smartphone repair company? Feel free to call or email us today at +27 021 020 1150 or

smartphone problems

Fixing a water damaged Smartphone

While we can’t be certain, we’re willing to bet money that all phone users would start to panic if their phone fell into water. If it’s happened to you, you’ll know what we’re talking about!

The photos of your trip overseas? The video of your baby’s first word or steps? All gone.

Fortunately, if you’ve backed everything up, you’ll be able to retrieve it. More importantly, is that phones can be repaired even after suffering severe damage because they don’t immediately die when they come into contact with water.

Providing you act quickly and take the required steps, that is!

What happens to a phone when it falls into water?

Getting water inside a phone’s ports, jacks, and speakers is like putting poison in it. As soon as it enters, it flows into the circuits. The result? Water, which acts as a conductor, flows through the circuit board, overloading it with energy and frying it.

Unfortunately, leaving the phone to dry on its own can make things worse. As a result of minerals in the water, water sitting in the phone will cause corrosion to its circuits, coils, and resistors. Sometimes, the water might also take a little longer to reach vulnerable components, so the damage isn’t always instantly noticeable.

It is also important to consider the source of water. The worst thing you can do to your phone is drop it in the ocean. Saltwater is highly corrosive and will damage a phone’s components much more quickly than freshwater.

Saving a Water Damaged Phone Quickly

If your phone falls into the water, you need to act fast.
Here’s what to do:

  • As soon as possible remove it from the water and turn it off.
  • Use a microfiber cloth and disinfectant to clean it.
  • Dry the phone as thoroughly as you can.
  • Remove the battery (if possible) and SIM card
  • If you are unable to remove the battery, place the phone upright.

Don’t, under any circumstances, do the following.

  • Dry your phone in the microwave – this can start a fire.
  • Put your phone near a heater or use a hair dryer to dry your water-damaged phone. Already-blown-out circuits could be damaged further by the heat.
  • Put it in a bag of rice – it doesn’t work and can potentially cause more damage if a rice kernel gets stuck in a port.

As mentioned earlier, leaving your phone to dry off isn’t a good idea. It is important to remember that water does its damage beneath the surface, where your hands cannot reach, and time is therefore of the essence. If you’re mechanically inclined and able to repair your own devices, go for it; if not, it’s time to call the experts.

And that’s where we come in. Smartphone ER has over 20 years experience offering professional, timely service and qualified technicians to take care of all your smartphone phone repair needs.

For more information on our services, email us at or book in your device here.

Broken Cellphone Screen

Common Cellphone Repairs

The 5 Most Common Mobile Phone Repairs

It is almost impossible for us to go a day without using our cellphones. As a result, it should come as no surprise that they are susceptible to wear and tear and the occasional accident.

These are the top five problems we encounter when customers bring their phones to Smartphone ER:

1. Cracked Screens
Mobile phones tend to be smooth and lack much grip. Therefore, every person, regardless of how careful they are, will, at some point, drop their phone. And even though the glass screens on most phones today are made to withstand a certain amount of impact, if they are dropped without a cover, they do easily break.

Once booked in, we can replace your broken cellphone screen with a new one that is compatible with your phone model.

To avert future damage, we always recommend using a case or screen protector.

2. Battery Issues
It can be very frustrating when a phone’s battery drains too quickly or doesn’t hold a charge for very long. Luckily, you can solve this problem without buying a new phone.

With specialised tools, our technicians can easily change a smartphone battery in record time and have you back online before you know it.

3. Broken Charging Port
If your phone’s charging port is broken, it may not charge even when it’s plugged in. There are several reasons why charging ports can break, including impact, something jammed in the port, or a faulty cable.

Our experts are well-versed in assessing the damage and determining what needs to be done to get it working again.

4. Water Damage
It doesn’t matter if you drop your phone in the toilet or get caught in the rain, long-term submersion in water could be disastrous for your cellphone.

We recommend that you dry out your phone as soon as possible to avoid damaging the circuits but do not put your phone in a container of rice. It’s a myth that rice helps in drying out your phone and often causes more damage.

Once diagnosed, we will make every effort possible to salvage your water-damaged phone.

5. Stuck or Non-Working Buttons
This issue is particularly common with older phones, where repeated use of the home or power button can cause it to eventually wear out.

We can resolve the issue by cleaning or replacing the stuck button, saving you from having to buy a new device.

SmartPhone Er
If your phone is broken, why not bring it to Smartphone ER? With over two decades of experience, we can identify and fix almost any problem.

For more information on our services, email us at or book in your device online here.