We are a highly experienced team
Smartphone ER is lead by Patrick Skeates, who posses over two decades of experience in delivering products and services both directly to consumers and at industry level.
Smartphone ER has a select group of experienced team members, with over 50 years in mobile repairs and customer service from level 0 to level 5 repairs. Collectively they have worked in all levels of the technical environment to the highest standards of ISO9002 and are a valued and integral part of this business.
We are ethical
Operating within an ethical culture, Smartphone ER aims to provide the best customer service and affordability in their offerings.
Mobile devices play a pivotal role in most people’s lives. When they stop working it very often affects ones working life and there is a requirement to resolve the issue swiftly but also proficiently. Lengthy repair times and the inconvenience of not having your personal device can hinder your productivity.
Smartphone ER is driven by customer satisfaction and resolving device problems quickly, and as such we strive to make a significant difference in the lives of those who use our service by only repairing the damaged part, shortening the device repair time and the price you pay for this service.
We are powered by OCAmaster SA
Smartphone ER uses the OCAmaster refurbishing system, whose patented airbag lamination technology allows for a less than 1% defect rate when refurbishing screens which looks extremely clean. This system forms part of Smartphone ER’s key competitive advantage and value offering to customers.
The OCAmaster global network links Smartphone ER to an international team of developers who ensure the availability of the best mobile device refurbishing and repair products that are robust, high quality and affordable for the customer.